Roles & Responsibilities

  1. Analyze and validates the business needs of stakeholders, be they customers or end users.
  2. Collaborate with project sponsors to determine project scope and vision.
  3. Conduct interviews to gather customer requirements via questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  4. Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  5. Assist in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
  6. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
  7. Develop and conduct peer reviews of the business requirements.
  8. Assist with the interpretation of customer requirements into feasible options.
  9. Manage and track the status of requirements throughout the project lifecycle.
  10. Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
  11. Provides guidance and/or instruction to junior staff members.